Terms & Conditions

Welcome to the Aids to Independent Living website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Aids to Independent Living relationship with you in relation to this website.

The term "Aids to Independent Living" or "us" or "we" refers to the owner of the website whose registered office is stated in the Contact Us page of this site.

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website are for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Delivery

Orders placed prior to 4.00pm are where possible processed and mailed the same working day.

Orders placed after to 4.00pm are mailed the next working day.

Delivery is via Australia Post with the option of Standard or Express Post selected at the time of ordering.

Returns and Replacement

If for any reason your purchase is faulty, we ask that you return it to us within 14 days from date of purchase along with your receipt in order to be eligible for replacement. You will receive a replacement item or a credit for the purchase if the item cannot be replaced at the discretion of Aids to Independent Living.

How to return your item

Contact Us on 07 5445 6787. We will assist you with your return request. Your item must be returned to us at the address on our contact us page unless otherwise stated and should be in its original packaging and in good condition. The cost of return will be paid for by the purchaser unless otherwise arranged with us in advance.